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Panora

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Unified API for all ticketing and CRM integrations.

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What is Panora?

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Panora is a platform that offers a unified API for all your ticketing and CRM integrations. It simplifies the process of connecting your product with the tools your customers love.

Features:
1. Unified API: Panora provides a single API endpoint that allows you to integrate with various CRM (Customer Relationship Management) and ticketing systems. Instead of dealing with multiple APIs, Panora streamlines the integration process, saving you time and effort.

2. Faster Integration: With Panora, you can ship integrations with the tools your customers love in hours rather than weeks. This means you can quickly meet your customers' needs without losing deals due to unsupported integrations.

3. Documentation and Blog: Panora offers comprehensive documentation and a blog section that provides valuable resources for developers. The documentation guides you through the integration process, while the blog offers insights and tutorials on various topics related to CRM and ticketing integrations.

4. Pricing: Panora offers pricing plans tailored to different requirements. By selecting a suitable plan, you gain access to the platform's features and capabilities.

5. CRM Integration: Panora's unified API allows you to connect with CRM systems seamlessly. You can personalize your communication with customers based on their interactions with your brand, such as sending abandoned cart emails or product recommendations.

6. Ticketing Integration: Panora also enables integration with ticketing systems. This integration ensures that you can efficiently handle customer support tickets and streamline your ticket management process.

7. Magic Links: Panora offers a convenient feature called Magic Links, which allows you to request access to your users' data without writing complex code. It simplifies the integration process and enables you to connect with workflow tools like Zapier easily.

8. Unified Webhooks: Panora provides unified webhooks, allowing you to listen to events from multiple software platforms using a single webhook endpoint and format. This feature simplifies event handling and reduces the complexity of managing multiple webhooks.

9. SDKs in Multiple Languages: Panora offers software development kits (SDKs) in various programming languages. These SDKs provide pre-built functions and code snippets that make integration development faster and more intuitive.

10. Collaboration Tools: Panora includes collaboration tools that enhance web conferencing experiences. Features like in-call messaging, private chat rooms, and a free mobile app make it easier for users to communicate and follow interactions during virtual events.

11. Security and Privacy: Panora takes security seriously and keeps sensitive data on its end. This ensures the protection of your users' information and maintains privacy standards.

12. Support and Community: Panora provides support resources to help you get started and troubleshoot any issues. You can access their support center and join the community to connect with other developers and share experiences.

In summary, Panora is a platform that simplifies CRM and ticketing integrations by offering a unified API. With its comprehensive documentation, blog, and various features such as Magic Links, unified webhooks, and collaboration tools, Panora empowers developers to quickly connect their products with popular CRM and ticketing systems. By using Panora, you can streamline your integration process, save time, and provide a seamless experience for your customers.

Published on Dec. 31, 2023