Wallu

Automate support and FAQs on your Discord server. Try Wallu

What is Wallu?

Try Wallu

Wallu is a chatbot platform designed to automate customer support and frequently asked questions (FAQs) on Discord servers. It utilizes advanced AI technology to provide instant support and answers based on data from knowledge bases, documentation, and chat history.

Features:


  1. Automated Support: Wallu can understand and answer questions within a community without the need for manual intervention.
  2. Multilingual Support: Supports over 50 languages, allowing users to ask questions and receive answers in their native language.
  3. Fine-tuned Control: Provides an admin panel for precise control over which channels to operate in and which documents and FAQs to reference.
  4. Instantaneous Responses: Quickly answers commonly asked questions, saving time for both users and support staff.
  5. Large Language Model: Utilizes a large language model to understand and respond to a wide range of queries.
  6. Performance Variability: Performance may vary between different languages based on the model's proficiency.

Use Cases:


  • Discord Server Support: Automate support and provide instant answers to frequently asked questions on Discord servers.
  • Community Management: Improve community engagement and satisfaction by addressing user queries promptly and accurately.
  • Multilingual Communities: Serve diverse communities by offering multilingual support and responses in their preferred language.
  • Streamline Support Processes: Reduce repetitive inquiries and ticket volumes, allowing support staff to focus on more complex issues.
  • Global Reach: Enhance the reach and effectiveness of support by providing seamless assistance in multiple languages.
Published on Jan. 27, 2024