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Knowbo

Revolutionize your customer experience.

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What is Knowbo?

Try Knowbo

Knowbo is a platform that allows you to create a custom chatbot for your website by leveraging your website's content and knowledge base. It enables you to provide seamless and efficient customer support while reducing the workload on your support team.

Features:

  1. Always up-to-date: The chatbot automatically updates its knowledge base as your website changes, ensuring it always has the most current information.
  2. No additional training: The chatbot learns directly from your website, making it a hassle-free solution for your customer service needs.
  3. Chat history: Keep track of how the chatbot performs and revisit past conversations with your users.
  4. Easy deployment: Embed the chatbot quickly and easily on your website without the need for complex coding or technical skills.
  5. Customization: Customize the chatbot's appearance, including colors, image, texts, logo, and chat icon, to match your brand and website.
  6. Multi-language support: The chatbot can handle multiple languages that match the language of your documentation.
  7. Auto-update: The chatbot automatically adds new pages from your website and updates its knowledge base frequently.
  8. Custom instructions: Provide specific instructions to the chatbot to handle unique situations or user queries.
  9. Chatbot analytics: Gain insights into the performance and usage of your chatbot.
Use Cases:

  • Customer support: Use the chatbot to answer customer questions directly from your website, reducing the need for users to browse through your site.
  • Website assistance: Make your entire website easily accessible through the chatbot, allowing users to quickly find the information they need.
  • Documentation support: Provide instant answers to user queries based on the knowledge base of your documentation.
  • Language-specific support: Offer customer support in multiple languages, catering to a diverse user base.
  • Brand enhancement: Customize the chatbot's appearance and behavior to align with your brand and enhance the overall user experience.
How to use it?

  1. Visit the Knowbo website.
  2. Start by training your chatbot by providing the URL of your website's sitemap. The chatbot will automatically learn from your website.
  3. Customize the chatbot's appearance to match your brand by setting colors, image, texts, logo, and chat icon.
  4. Embed the chatbot on your website by inserting the provided code snippet in the tag of your website.
  5. Your chatbot is now ready to assist your customers. It will answer their questions directly from your website, providing a seamless user experience.
Published on Feb. 5, 2024