DigitalGenius

DigitalGenius is an AI-powered platform designed specifically for Ecommerce businesses. It offers a comprehensive set of tools and features to enhance customer service and support.

With deep integrations into various platforms, such as shipping carriers, ecommerce platforms, ERPs, and payment providers, DigitalGenius enables automated resolution of customer queries, including generating return labels, conducting carrier investigations, estimating shipping times, and processing replacements and refunds.