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Frill

Capture, organize, and announce customer feedback.

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What is Frill?

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Frill is an online tool designed to streamline the process of collecting, organizing, and announcing customer feedback for product development.

It provides a centralized platform where you can capture ideas, build a public roadmap, prioritize tasks, and keep your customers informed about new features and updates.

Features:

  1. Capture Ideas: Gather feedback and ideas from your customers and allow them to vote and comment on their favorite suggestions.
  2. Build a Public Roadmap: Transform customer ideas into a visually appealing product roadmap to communicate your plans and upcoming features.
  3. Prioritize and Plan Ahead: Customize benefit and cost scores to prioritize tasks according to your business priorities, identifying quick wins and major projects.
  4. Announcements: Keep your customers informed about new features and updates with an announcement section, similar to a changelog.
  5. Inline Admin: Manage your entire feedback board from a single view, making it easy to oversee and organize customer input.
  6. SSO Authentication: Integrate Frill with your existing platform for a seamless user experience with single sign-on authentication.
  7. Unlimited Widgets: Create as many widgets as you need to capture feedback directly on your website or web app.
  8. Full Translations: Translate every word within Frill into your preferred language for a localized experience.
  9. Themes: Customize Frill with your own brand colors and design elements.
  10. Automatic Status Updates: Keep customers informed with automated email updates on the status of their feedback.
Use Cases:

  • Product Teams: Frill is ideal for teams working on product development, allowing them to collect feedback, plan features, and keep customers informed.
  • Startups and Entrepreneurs: Early-stage startups can benefit from Frill's simplicity and customizable features to manage customer feedback efficiently.
  • Charities and Open Source Projects: Frill offers discounted rates for charitable organizations and open-source projects, enabling them to gather feedback and engage with their community.
Published on Jun. 14, 2024